Privacy Policy

NeuroEsencia is committed to protecting your privacy and personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following data:

  • Name
  • Email address
  • Contact details
  • Information submitted via contact forms, booking forms, or event registration forms
  • Feedback and survey responses

How We Use Your Data

Your data is used to:

  • Respond to enquiries
  • Provide services and information you request
  • Manage bookings and events
  • Send updates, newsletters, or resources (only with your consent)
  • Improve our services and community offerings

Data Storage & Security

Your data is stored securely and only accessed by authorised persons.
We do not sell or share your personal data with third parties for marketing purposes.

Your Rights

You have the right to:

  • Lodge a complaint with the ICO (Information Commissioner’s Office) spam detection service.
  • Access your personal data
  • Request correction of your data
  • Request deletion of your data
  • Withdraw consent at any time
  • Request data portability

Legal Basis for Processing
We process personal data under the lawful bases of consent, contractual necessity, and legitimate interest, in accordance with UK GDPR.
Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.
Third-Party Services
We may use trusted third-party services (such as email marketing providers or analytics tools) that process data on our behalf in compliance with data protection regulations.
International Transfers (if applicable)
If data is transferred outside the UK or EEA, appropriate safeguards are applied.’

Safeguarding
NeuroEsencia is committed to creating safe and respectful environments when working with children, families, schools, and communities. All educational content is delivered with safeguarding awareness and ethical responsibility.

Governing Law
These terms are governed by the laws of England and Wales.